TERMS & CONDITIONS
PRIVICY POLICY
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through our website, www.7soaps.co.uk which is powered by 1&1 IONOS
INFORMATION WE COLLECT
To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information, and the details of the product you’re ordering.
- We do not store any bank details or payment information. This is all dealt with securely by our banking provider
- We need your information to supply our products or services and fulfil your order and provide customer support thereafter.
- We also need your email address to send you very occasional email newsletters, (only if you have consented to this on our website using the mail chimp powered subscribe section) and you can unsubscribe from this at any time.
- Your address is only ever used to send products to you by Royal Mail or Parcelforce.
- We don’t collect or use data or names from our Facebook likes or Facebook Group Members or Instagram followers.
- All of your information is accessed using private devices which are protected by passwords and they aren’t shared.
INFORMATION & DISCLOSURE
Information about our customers is important to our business. We will never share your personal information with anyone other than 1&1 IONOS, who power our website. We share information with banking provider as necessary to provide you our services and comply with our obligations under our agreement with them.
DATA RETENTION
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce my agreements.
The only place your personal data is stored is within the ? Commerce system. We generally keep your data for the following time period : 4 years
We do not transfer any personal information outside of the EU unless we are sending a parcel via Royal Mail or Parcelforce.
YOUR RIGHTS
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
- Change, restrict, deletes. You may also have rights to change, restrict use of, or delete your personal information.
- Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information.
- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
CHANGES
We may update this privacy policy from time to time in order to reflect changes to our business practice, or for any other operational, legal or regulatory reasons.
